Peter Matthews is an accomplished leader with over two decades of leadership experience across higher education, FMCG and hospitality and events management.

As Head: Shared Services at the Hasso Plattner d-school Afrika at the University of Cape Town, he drives operational excellence, strategic partnerships, and innovation through human-centred design thinking methodologies.

Peter applies design thinking to foster collaboration, solve complex challenges, and develop innovative, user-focused solutions. He has led the integration of design thinking frameworks such as the logic model and theory of change to align operations with strategic goals, improve stakeholder engagement, and enhance service delivery.

He has a proven record in driving business growth, enhancing operational efficiency, and aligning strategies to deliver measurable results. Skilled in design-led problem-solving, business intelligence, process optimisation, and organisational strategy, Peter is recognised for his ability to strengthen stakeholder relationships and lead high-performing teams.