February 2026: GDTA Spotlight with Agnes Kwek

“Design Thinking is not Enough” – Design thinking has taught a generation of innovators to empathize, ideate, prototype, and test. It has reshaped classrooms, organizations, and how we talk about change. And yet despite decades of user-centered design, we are still failing to meaningfully shift many of the systems we care most about. In this provocative presentation, Agnes Kwek shares the reasons why “great ideas” fail to scale and pilots don’t stick. Drawing on her own experiences of large-scale systems transformation in the public sector, she reframes design thinking as a powerful but incomplete tool. Complex challenges are not user problems; they are system problems. Agnes will share how to design with systems rather than against them. This talk challenges participants to expand their role from problem-solvers to system-shapers. Design thinking set the direction. Systems thinking shows us how to get there. Agnes has over 20 years of career in the Singapore Administrative Service, with a focus on large-scale system transformation. As CEO and founder of MindTheSystem, she has trained over 800 senior executives in managing complex systems. She is based in Paris.

“Design Thinking is not Enough” – Design thinking has taught a generation of innovators to empathize, ideate, prototype, and test. It has reshaped classrooms, organizations, and how we talk about change. And yet despite decades of user-centered design, we are still failing to meaningfully shift many of the systems we care most about. In this provocative presentation, Agnes Kwek shares the reasons why “great ideas” fail to scale and pilots don’t stick. Drawing on her own experiences of large-scale systems transformation in the public sector, she reframes design thinking as a powerful but incomplete tool. Complex challenges are not user problems; they are system problems. Agnes will share how to design with systems rather than against them. This talk challenges participants to expand their role from problem-solvers to system-shapers. Design thinking set the direction. Systems thinking shows us how to get there. Agnes has over 20 years of career in the Singapore Administrative Service, with a focus on large-scale system transformation. As CEO and founder of MindTheSystem, she has trained over 800 senior executives in managing complex systems. She is based in Paris.

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In our session held via zoom on Mai 12th, 2022 at 3:00 pm (CEST) / 09:00 am (EDT), we welcomed our speaker Mugendi K. M’Rithaa, Professor of Industrial Design at Machakos University.  Mugendi talked about “Empathy and Community: Human-Centered Design in Afrika” 

GDTA Spotlight with CMR University

On June 27th, 2023 we welcomed Vindhya Umapathy, Design Thinking Lead at CMR University (Bangalore, India). She spoke on the topic of “Fostering Design Thinking Mindsets amongst University Students“.

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In our session held via zoom on February 17th, 2022 at 3:30 pm (CET) / 9:30 am (EST), we welcomed our speaker Jeanne Liedtka from UVA Darden School of Business. 

GDTA Spotlight Special – Value-Based Engineering with Design Thinking

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March 2026: GDTA Spotlight “The Agency Continuum” with Samuel Tschepe

“Beyond the Prompt – Orchestrating Human-AI Agency”

Who’s really in control when working with AI—you or the tool?

In this upcoming session, we’ll explore how intentionally sharing decision-making between humans and AI leads to better outcomes than simply using more AI. Together, we’ll unpack five modes of human–AI agency and discuss how to stay in the driver’s seat of your own work.

We’re excited to welcome Samuel Tschepe, who brings 15+ years of experience designing impactful learning experiences, with a strong foundation in Design Thinking. His work focuses on helping individuals and teams confidently balance human intuition and AI—not by choosing one over the other, but by blending both with intention.